HAI Ana­lyt­ics Inc. (“HAI” or ​“us” or ​“we”) is a pre­dic­tive mod­el­ing solu­tion for high­er edu­ca­tion and oth­er busi­ness­es. We are com­mit­ted to main­tain­ing the pri­va­cy and secu­ri­ty of sen­si­tive data that we process on behalf of oth­ers. This Pri­va­cy Pol­i­cy cov­ers all the ser­vices that we offer to our clients and vis­i­tors on our website. 

Dat­ed July 22, 2022

What we collect

We col­lect infor­ma­tion you pro­vide by com­plet­ing forms on our web­site. If you pro­vide addi­tion­al con­tent through social media about our busi­ness, we may link this infor­ma­tion with your per­son­al information.

We col­lect infor­ma­tion about the pages you vis­it and how you access and use our web­site using cook­ies and third-par­ty ana­lyt­ics tools (e.g. log files, event data, GPS data, clear gifs and scripts). This infor­ma­tion includes infor­ma­tion about the device(s) you use to access the web­sites includ­ing unique device iden­ti­fiers, IP address, oper­at­ing sys­tem, brows­er, inter­net ser­vice provider, referring/​exit pages, click­stream data and cook­ies. Depend­ing on your device set­tings, we may also col­lect infor­ma­tion about your geo­graph­i­cal location. 

If you are a stu­dent or employ­ee of an insti­tu­tion, your insti­tu­tion decides how your per­son­al infor­ma­tion is used. We pro­vide near­ly all of our prod­ucts and ser­vices to busi­ness­es as a ​“data proces­sor” and our clients include col­leges, uni­ver­si­ties, and school dis­tricts. This means that the main respon­si­bil­i­ty for data pri­va­cy com­pli­ance lies with your insti­tu­tion as a ​“data con­troller.” It also means that your institution’s pri­va­cy pol­i­cy gov­erns the use of your per­son­al infor­ma­tion (rather than ours). Your insti­tu­tion deter­mines what infor­ma­tion we col­lect through our prod­ucts and ser­vices and how it is used, and we process infor­ma­tion accord­ing to your institution’s explic­it instructions.

Depend­ing on the prod­ucts or ser­vices that your insti­tu­tion hires us to per­form, we may col­lect the fol­low­ing types of iden­ti­fi­able infor­ma­tion either from your insti­tu­tion or from you direct­ly: your email address, home address, stu­dent ID, stu­dent record data and finan­cial aid information.

Why we col­lect your per­son­al data

We col­lect your per­son­al data to sell or pro­vide our ser­vices to you or the insti­tu­tion. If you fill out and then send us the com­plet­ed web form, we use the data you pro­vide to con­tact you to sell you our ser­vices or for what­ev­er pur­pose you filled out the form. If you send us a login and pass­word to access our ser­vices, then we col­lect that infor­ma­tion. We may need to use your per­son­al data for oth­er access and authen­ti­ca­tion, such as oth­er dash­boards and ser­vices we may pro­vide in the future. If you are a busi­ness and you are con­cerned about the data we store on your behalf, you may request dele­tion of such data at any time (although delet­ing any data may result in poor func­tion­ing of the service).

How we use your per­son­al data

We use per­son­al data to deliv­er the ser­vices to you or to com­mu­ni­cate with you or to try to sell you our ser­vices. If you want to opt out, you always have that right. If at any time you need to con­tact us, please use this email address privacy@​haianalytics.​com.

How We Use Log Files

HAI fol­lows a stan­dard pro­ce­dure of using log files. These files log vis­i­tors when they vis­it web­sites. All host­ing com­pa­nies do this and a part of host­ing ser­vices’ ana­lyt­ics. The infor­ma­tion col­lect­ed by log files include inter­net pro­to­col (IP) address­es, brows­er type, Inter­net Ser­vice Provider (ISP), date and time stamp, referring/​exit pages, and pos­si­bly the num­ber of clicks. These are not linked to any infor­ma­tion that is per­son­al­ly iden­ti­fi­able. The pur­pose of the infor­ma­tion is for ana­lyz­ing trends, admin­is­ter­ing the site, track­ing users’ move­ment on the web­site, and gath­er­ing demo­graph­ic information. 

Who we share your per­son­al infor­ma­tion with and why

We do use ser­vice providers, such as Alteryx, Microsoft Office and Tableau, so they have access to the data we process on your behalf and you can read all about their secu­ri­ty on their web­site. We also enlist the ser­vices of inde­pen­dent con­trac­tors to help us with the oper­a­tion of the busi­ness. Even­tu­al­ly, we may use oth­er tools and we intend to update this state­ment when we do. We do com­ply with law and any valid legal requests, such as sub­poe­nas etc. We will seek to con­tact you first if the sub­poe­na or oth­er legal request per­tains to your per­son­al data and we will also seek to lim­it the scope of any response. If we are unable to reach you by the dead­line, then we may share your per­son­al data with­out your knowl­edge. We may also dis­close your per­son­al infor­ma­tion if we believe it is appro­pri­ate in con­nec­tion with efforts to inves­ti­gate, pre­vent, or take oth­er action regard­ing ille­gal activ­i­ty, sus­pect­ed fraud or oth­er wrong­do­ing; to pro­tect and defend the rights, prop­er­ty or safe­ty of HAI, our cus­tomers, users, employ­ees, or oth­ers. We reserve the right to sell the com­pa­ny. In that case, we may sell, trans­fer or oth­er­wise share some or all of our assets, includ­ing your infor­ma­tion, whether per­son­al­ly iden­ti­fi­able or not, in con­nec­tion with a merg­er, acqui­si­tion, reor­ga­ni­za­tion or sale of assets or in the event of bankruptcy.

Third Par­ties

Our web­site con­tains sev­er­al links, includ­ing to Linkedin and Twit­ter. If you click on those links or sub­mit your per­son­al infor­ma­tion to them through a link on our web­site, we can­not guar­an­tee the safe­ty of your per­son­al infor­ma­tion i.e. those sites like­ly use cook­ies and oth­er track­ers or third par­ties and we have no con­trol over that.

Reten­tion of Per­son­al Data

If you are a cus­tomer, you have con­trol over the infor­ma­tion you pro­vide to us and may delete it or trans­fer it to anoth­er provider at any time. How­ev­er, we will still retain some infor­ma­tion about you such as the orig­i­nal con­tracts between you and us, pay­ment his­to­ry, invoice his­to­ry, per­for­mance met­rics, emails, texts and case stud­ies on your use of our ser­vices. We may also retain copies of your data in our back­ups until the back­ups are purged. Con­tact us at privacy@​haianalytics.​com for more infor­ma­tion or to dis­cuss options.

CCPA Pri­va­cy Policy

The Cal­i­for­nia Con­sumer Pri­va­cy Act (“CCPA”) is a com­pre­hen­sive pri­va­cy law that took effect on Jan­u­ary 1, 2020. The CCPA cre­ates sev­er­al new rights so indi­vid­u­als may con­trol access and use of their per­son­al infor­ma­tion. These include the right to access or delete per­son­al infor­ma­tion col­lect­ed by a busi­ness and the right to opt out of a ​“sale” of their per­son­al infor­ma­tion. How­ev­er, trans­fers to ​“ser­vice providers” are not con­sid­ered ​“sales.” HAI is a ​“ser­vice provider” as defined under the CCPA. HAI does not sell per­son­al infor­ma­tion. HAI does (a) engage oth­er ser­vice providers as sub­con­trac­tors, where the sub­con­trac­tor also meets the require­ments for a ser­vice provider under the CCPA; (b) use per­son­al infor­ma­tion for pro­vid­ing the ser­vices and for inter­nal use by HAI to build or improve the qual­i­ty of our ser­vices, but that use does not include build­ing or mod­i­fy­ing house­hold or con­sumer pro­files, or clean­ing or aug­ment­ing per­son­al infor­ma­tion acquired from anoth­er source; © use per­son­al infor­ma­tion to detect secu­ri­ty inci­dents; and (d) use per­son­al infor­ma­tion to pro­tect against fraud­u­lent or ille­gal activ­i­ty or for rea­sons spec­i­fied in CCPA, sub­sec­tions 1798.145(a)(1) – (a)(4) (e.g., to com­ply with laws).

GDPR Pri­va­cy Pol­i­cy (Data Pro­tec­tion Rights)

The Euro­pean Union (“EU”) pri­va­cy reg­u­la­tion, the Gen­er­al Data Pro­tec­tion Reg­u­la­tion (“GDPR”), went into effect on May 25, 2018. The GDPR impacts com­pa­nies locat­ed in the EU or when they are pro­cess­ing data of EU res­i­dents, among oth­er cri­te­ria. The prin­ci­ples of GDPR include putting the data sub­ject in con­trol of their data, pro­vid­ing them with access and cor­rec­tion rights, min­i­miz­ing data col­lec­tion, secur­ing the data and main­tain­ing accu­ra­cy of the data. 

As of the date writ­ten above, HAI does not have any EU offices but it will enter into stan­dard con­trac­tu­al claus­es for the pro­cess­ing of per­son­al infor­ma­tion pro­vid­ed to us for the pro­vi­sion of ser­vices. As of July 16, 2020, the CJEU inval­i­dat­ed the Pri­va­cy Shield. We are aware that those out­side of the Unit­ed States may be inter­est­ed in our ser­vices. Under GDPR, we are con­sid­ered a proces­sor since the infor­ma­tion we process is col­lect­ed by our cus­tomers. If you do reside out­side of the Unit­ed States, all our tech­nol­o­gy ser­vice providers are locat­ed in the Unit­ed States.

Chil­dren, Others

Our web­site is not tar­get­ed at chil­dren. If you are a child or you attend an insti­tu­tion where you believe your data has been sent to us, please con­tact us. 

Changes

We will post changes on this web­site with a cor­re­spond­ing date of the change. If you have spe­cif­ic ques­tions about a change, you may also email us at info@​haianalytics.​com.